Booking information

Etihad Airways offers guaranteed STPC (stopovers paid by Etihad) for all eligible Premium guests transiting in Abu Dhabi. Economy guests on certain routes are entitled to STPC.

STPC applies only for guests with a transit time of between 8 and 24 hours, following their first scheduled connecting Etihad flight.

Make your STPC request at your EY office or contact us for assistance.

 

You can combine up to four destinations in one booking. 

A group is a party of 10 or more (excluding infants) travelling together on the same outbound and return flights, on the same dates.

Economy Space is a great option for guests who want to stretch out and have extra legroom. Some are in the exit row and are subject to safety and eligibility requirements.

We strongly recommend you book early, as Economy Space seats are available on a first-come, first-served basis.

Etihad Fare Choices offer you the ability to tailor your guest’s journey according to their needs.

Fare choices offer guests flexibility with dates, baggage allowance, how many Etihad Guest miles they will earn and other benefits such as priority check-in, chauffeur service and upgrade eligibility.

 

View fare choices

Sometimes plans change or an emergency arises. We would like to give our guests the flexibility to modify and customise their bookings according to their needs.

All reservations, modifications and cancellations are subject to terms and conditions, The Customer Care Policy, General Conditions of Carriage and applicable taxes, fees and charges (including but not limited to fare rules of the ticket and Guest Service Fee).

We understand that in some instances you may need to update the name on your guest’s booking. In the event that you make a mistake or their name has changed due to personal reasons, we will update it for you on a case by case basis. The fee is US$ 100 (or AUD 150 if you purchased your ticket in Australia). 

 

Terms & Conditions

 

  • Name correction requests are accepted any time before departure of the first outbound sector.
  • Only one change is permitted.
  • The request must be for the same guest on the ticket.
  • A date change penalty on fare rules apply if there is a date change.
  • Applicable on Etihad Airways marketed and operated flights only (e.g. EY011). Exception: Name correction requests are accepted on Virgin Australia (VA) and Air Berlin (AB) operated flights, marketed by Etihad Airways. Requests shall be accepted only up to 24 hours prior to flight departure when itineraries involve a VA / AB sector.
  • Passport copy and other applicable documents must be submitted for approval process.
  • Date change penalties apply only if there is a change in the flight itinerary.
  • Name corrections/changes on group bookings also require a fee of US$ 100.

If the flight or a segment of the journey is operated by one of our Partner Airlines, please contact the airline directly for any changes and special requests.